FAQ: frequently asked questions

• How do I change my password or my email address?
• I have forgotten my password. What can I do?
• I can no longer access my email address. What now?
• How do I delete my account?
• How safe is an account on Schambereich?
• Why can I not log in to the forum?
• Why does my old account have to be migrated?

How do I change my password or my email address?

Log in and tap your profile picture at the top right, then Settings. There you will find the tabs E-Mail and Password.

When you change your email address we send a confirmation link to the new one. It is valid for 24 hours . You can request a new one at any time by entering the address again. Only the most recently requested link works.

I have forgotten my password. What can I do?

It happens to everyone. Just use forgot password: enter your username or email address and we will send you a link to set a new password.

No mail? Check your spam folder first. If nothing arrives there either, you may no longer have access to the address on file. In that case our Support weiter.

I can no longer access my email address. What now?

Get in touch with our Supportcan help. Once we have verified you, we change your account details by hand. Please do not create a second account; duplicate accounts are not allowed on Schambereich.

How do I delete my account?

Your account is yours. Under Settings you can delete it yourself at any time, without asking support. After that you have 30 days to change your mind: during that period you can restore the account through “forgot password”. Afterwards it is removed for good.

How safe is an account on Schambereich?

We store your credentials to current standards, your password only as a hash. But the biggest lever is yours: your password.

A good password

• is at least 8 characters long, preferably more
• mixes upper and lower case, digits and special characters
• contains no personal details and no whole words
• is used on one single website

The last point matters most: if any site where you use the same password is breached, every account with that password is open.

password manager

Nobody remembers dozens of good passwords. A password manager does it for you: it generates and stores complex passwords, and you only remember one master password. Free and open source options include KeePassXC and Bitwarden.

Why can I not log in to the forum?

The forum has its own account; you register there separately. Before the relaunch there was only the forum account, but the main Schambereich site now stands on its own.

Why does my old account have to be migrated?

Accounts from before the relaunch need a one-off migration: to protect our members the requirements have been raised since then, some old usernames are no longer allowed, and a new, stronger password has to be set.